Choosing the right team for your IT support is crucial to ensuring your operations run as smoothly and effectively as possible. With CCN, your business is in safe hands.
We have more than 30 years experience providing IT support and solutions for companies across Scotland, and we pride ourselves on our excellent customer satisfaction ratings.
From our range of managed services packages, to flexible help just when you need it, we have the skills, knowledge, and experience to make sure your technology works for you.
More than 95% of the calls that come through our CCN Care helpdesk are dealt with by our remote support team, resolving your issues quickly and efficiently.
If the situation requires a more hands-on approach however, we promise prompt on-site assistance throughout Scotland.
We offer practical, reliable help and advice, arming you with the tools you need to do your job well and push your business forward.
We work with each client as an individual, tailoring our care to you, your business needs, and your budget. Our easy monthly payment scheme can help to spread the cost of your IT care, or you can purchase pre-paid hours to use as and when you need us.
Your IT system and the data stored within it is one of your biggest assets – with CCN you can be certain it’s protected, whatever happens.
Through our pro-active CCN24 Server Management service, your network will be live on our system 24 hours a day, alerting us to any issues that may cause problems on your network and allowing us to tackle them before they do.
And with our Disaster Recovery and Business Continuity services we can ensure your entire network is properly backed up and fully recoverable, minimising the impact if something goes wrong, and letting you get back to business as soon as possible.
CCN have been helping companies across Scotland for over a decade. So impressed are our clients that we boast a customer retention rate of more than 90%, and many of them have been with us since day one. But don’t take our word for it…
We approached CCN to implement a new IT system for a hotel that had to be acquired without any of the previous owners existing IT provision.
CCN were instrumental in the planning and implementation all of the new IT requirements. The change over in all systems took place on one day with no disruption to either guests or staff.
I was extremely impressed with CCNs knowledge, commitment and drive to ensure that this complex project was achieved successfully
I would not hesitate to recommend them to anyone in our industry.
My firm has engaged the services of CCN Limited for the last 5 years, they are effcient, knowledgeable and most importantly available when required.
They realise that we are a commercial firm and their fixes and upgrades are tailored to ensure the least disruption to our working day.
CCN were recommended to us by fellow Agents and I have no hesitation in providing my own personal recommendation.
CCN have provided us with IT services for the past six and a half years. The level of service has been excellent, from sorting out any day to day issues, to devising a whole new system to allow us flexible, secure working to suit the many needs of our team.
We were particularly impressed by the methodical way they managed the transition to Office 365 and the excellent liaison with staff while this was underway.
We would have no hesitation in recommending them for IT services.
At Birnam Arts we have used CCN as our IT support for around six years now. We have always been delighted with the prompt, friendly and professional service that we receive. Nothing is too much trouble and IT issues are dealt with extremely quickly. CCN have always provided us with a great service at a reasonable price.
We have outsourced the management and provision of IT support to CCN for a number of years. Steve and his team have without exception provided a very high level of personal service and responded to our requirements in a professional and cost effective manner.
Every company has a high dependency on its IT systems and it gives us comfort to know that we can rely on CCN to give us the support we require. All the CCN staff have a high level of knowledge and always act in a friendly and helpful manner. I would not hesitate to recommend CCN.
CCN have provided us with IT support for a number of years and consistently deliver a first class service. From simple password reset requests and ongoing maintenance of our server, to system upgrades, they always provide a professional, effcient and timely service and are always on hand to provide advice and support when needed.
CCNCare Support Services has a level of service that is ideal to support your business needs. Whether you are a small independent or a large corporate organisation, at CCN we pride ourselves in our ability to offer flexible affordable Support for everyone.
Online Server Management 24/7 identifying problems before they have a chance to impact your business, Anti-virus checking, backup services, application updates, network services and data storage monitoring.