If you want professional, reliable IT support we can help, with our range of CCN Care support services.
Our team of IT specialists can assist you with any business IT or Telecoms issue.
CCN provides different levels of support depending on your business needs and requirements.
All Contracted customers receive the same high standard of customer service, including access to our telephone helpdesk, on-line IT support, and on-site assistance where required.
CCNCare Support Services
- Telephone help desk services
- Remote online support services
- On-site hardware support
- Proactive CCN24 server management
- Network administration services
- Access to premium out-of-hours services
- Disaster recovery services
- Bi-annual reviews
- Account management
- Easy monthly payment scheme
CCNCare Levels of Support
Level 1- Telephone Support
- Remote Support
- Level 2
- Proactive System Management
- On site Support
- Level 3
- Network Admin
- AV Monitoring
- Mail Filtering
- System Monitoring
- Level 4
- Premium Services
- Disaster Recovery
Free on-site network audit prior to contract commencement
Managed Services
On-going Managed Support from CCN can give you added peace of mind, knowing that your system is continually monitored to keep it working at its best.
CCN Proactive Support
If you're looking for professional, reliable and proactive IT support, then look no further than a CCNCare Plan.
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