Computer Cable Networks Limited

CCNCare System Support Plan

In a world where IT budgets are becoming progressively tighter and the need for affordable IT support is ever increasing, CCN Limited offers a number of tailored services which are packaged as the CCNCare Plan, designed to help companies and individuals achieve the objective of reducing operating costs whilst improving operations either by providing new, or supplemeting existing in-house services.

The CCNCare Plan offers a frontline support service providing a central point of contact for all of your user's IT related queries. We have qualified technicians on standby to respond to your call, able to provide effective solutions to everyday issues irrespective of how complex or trivial they may be.

Our support technicians are carefully selected not only for their extensive knowledge and experience of day-to-day computing, but also their ability to effectively interact at a level which the end user will understand.

Our ability is further stengthened by the use of current technologies, focused where possible on an open source platform. Should any problem require a greater degree of intervention than can be offered by traditional telephone assistance, our remote access software can be deployed in seconds to facilitate the resolution of the problem, quickly and efficiently.

Central to the CCNCare Plan philosophy is a commitment to develop an intimate understanding of each individual client's requirements. Our technical assistance will work hand in hand with you, building upon this understanding to develop and provide an integrated, professional, efficient and yet persoanl approach to your support needs. As a direct result of this, regardless of whether a client has an existing in-house technical support infrastructur, the process of integrating a CCNCare Plan service into any environment is straight forward.

Our CCNCare Plan service is personal, tailored to meet your requirement and offers the benefits of having an in-house IT support department at a fraction of the cost of employing a dedicated, fully qualified, network administrator.

For further information call 01738 450441.

	CCNCare System Support Plan In a world where IT budgets are becoming progressively tighter and the need for affordable IT support is ever increasing, CCN Limited offers a number of tailored services which are packaged as the CCNCare Plan, designed to help companies and individuals achieve the objective of reducing operating costs whilst improving operations either by providing new, or supplemeting existing in-house services. The CCNCare Plan offers a frontline support service providing a central point of contact for all of your user's IT related queries. We have qualified technicians on standby to respond to your call, able to provide effective solutions to everyday issues irrespective of how complex or trivial they may be. Our support technicians are carefully selected not only for their extensive knowledge and experience of day-to-day computing, but also their ability to effectively interact at a level which the end user will understand. Our ability is further stengthened by the use of current technologies, focused where possible on an open source platform. Should any problem require a greater degree of intervention than can be offered by traditional telephone assistance, our remote access software can be deployed in seconds to facilitate the resolution of the problem, quickly and efficiently. Central to the CCNCare Plan philosophy is a commitment to develop an intimate understanding of each individual client's requirements. Our technical assistance will work hand in hand with you, building upon this understanding to develop and provide an integrated, professional, efficient and yet persoanl approach to your support needs. As a direct result of this, regardless of whether a client has an existing in-house technical support infrastructur, the process of integrating a CCNCare Plan service into any environment is straight forward. Our CCNCare Plan service is personal, tailored to meet your requirement and offers the benefits of having an in-house IT support department at a fraction of the cost of employing a dedicated, fully qualified, network administrator. For further information call 01738 450441.

Telephone: 01738 450441 Fax: 01738 450423 Email: helpdesk@ccnlimited.com